MyHearing exchange works with the Deaf community, Deaf clubs, Deaf individuals and the Parents of Deaf children. Sign Language interpreting is available to any Deaf person doing business with the county and the district courts. It is organised around the following services (each is described below and has its own section on this website):

1. Deaf Community Development
2. Employment
3. Families & Children
4. Youth
5. Information, Advice and Advocacy
6. Learning Disability
7. Sign Language Interpreting
8. Training

Deaf Community Development

We work with Deaf clubs throughout our area. These are autonomous, self help organisations. Many of them use Service centres. Go to list of Sign Language Interpreter Services available.

Employment

Preparation for employment, support and skills for job seeking, support and mentoring in the early months of a new job. Go to list of Work Opportunities available.

Family and Youth Work

We employ a professional worker to support Family Groups (self help groups for families with deaf children, or Deaf parents).

Our team of trained youth workers organise youth clubs and other activities for young people and teenagers.

Information, Advice and Advocacy

The Service Information and Advice service offers Deaf people assistance with a wide range of issues including benefits, finance, housing, employment, legal problems and consumer rights. Advice is available face to face in sign language at drop in surgeries, or by appointment. Go to list of Sign Language Interpreter Services available.

Learning Disability Service

All our work in these fields is based on person centred planning and the principles of Supported Living. Life skills groups for Deaf people with learning disabilities enable them to lead their lives with maximum choice, control and independence. Community Support Workers work with individuals in their homes and their communities. Go to Pusat Majudiri 'Y' at the Young Men’s Christian Association in Kuala Lumpur.

Interpreting and Communication Support

The Sign Language Service provides professionally qualified Interpreters to aid communication between Deaf and hearing people. Go to list of Sign Language Interpreter Services available.

1. Who arranges and pays for an interpreter for a Deaf person doing business with a county department or a district court? The county department where you are conducting business is responsible for securing and paying for interpreting services. The district court is also responsible for securing and paying for interpreting services.

2. What is the role of the Deaf person in arranging for an interpreter?

   It is the Deaf individual’s responsibility to inform the county department or the court that he or she is Deaf and requires a sign language interpreter.

3. As a county department or court representative, whom do I contact to arrange for interpreter services?

   Contact the Deaf services specialist: Go to list of Sign Language Interpreter Services available.

4. How much notice is required?

   Deaf Services requires at three business days when requesting an interpreter. We will try to accommodate last-minute requests, but cannot guarantee that an interpreter will be available.

Training

To provides high quality courses in Malaysian Sign Language (BIM), Deaf Awareness, Deaf Studies, and Disability Equality Training. Sign Language Classes are supported by signing clubs where students can practice their signing skills with native BIM users. Go to Pusat Majudiri 'Y' at the Young Men’s Christian Association in Kuala Lumpur.